Your privacy is our priority at bm 69. This page clearly explains how we collect, use, store, and protect your personal data as a member of our platform. Please read it carefully — this is our written commitment to you.
Six core principles governing how bm 69 handles your data
All data transmitted between your device and bm 69's servers is protected by 256-bit SSL encryption — the same security technology used by leading banks in Malaysia.
Bm 69 has never and will never sell, rent, or transfer your personal data to third parties for marketing or commercial purposes without your explicit consent.
We only collect data that is strictly necessary for platform operations and to serve you. No excessive or irrelevant data collection takes place beyond the scope of our services.
You have the right to access, correct, request a copy of, or request deletion of your personal data from bm 69's records at any time through our support channels.
The bm 69 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all applicable data protection legal requirements in force in Malaysia.
In the event of any data breach affecting your personal information, bm 69 is committed to notifying you within a reasonable timeframe via email or in-platform notification.
Important: This Privacy Policy describes the privacy practices of bm 69 (bm69.biz). By registering for or using our platform, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue your use of the bm 69 platform.
bm 69 (bm69.biz) takes the responsibility of protecting user privacy extremely seriously. As an online casino platform operating for players in Malaysia, we understand how sensitive the personal and financial information you entrust to us truly is.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and clearly explains in a transparent manner how bm 69 manages your personal data from the moment you register through the entire duration of your active membership on our platform.
We believe transparency is the foundation of trust. As such, we do not use misleading language or hidden terms in this policy. What you read here accurately reflects how we operate on a day-to-day basis. bm 69.
bm 69's Commitment: Your privacy is more than a legal obligation to us – it is a core value we uphold. Every data-related decision is made with your interests and safety as our top priority.
bm 69 collects the following categories of data in the course of managing your account and providing services to you:
| Data Category | Sample Information |
|---|---|
| Identity Information | Full name, date of birth, MyKad or passport number, gender, nationality. |
| Contact Information | Email address, mobile phone number, residential address in Malaysia. |
| Financial Information | Bank account number, bank name, e-wallet account holder name (TNG, GrabPay, Boost, ShopeePay, DuitNow). |
| Transaction Records | Deposit history (in RM), withdrawal history, betting records, and winnings. |
| Technical Data | IP address, device type, operating system, browser type, login data, and session records. |
| Usage Data | Games played, session duration, game preferences, and interactions with promotions. |
| Communications | Records of conversations with bm 69 customer support via live chat or email. |
Note: bm 69 does not store credit or debit card numbers directly. All payments are processed through secure third-party payment gateways that are independent of our systems.
bm 69 collect your personal data through the following channels:
Data collected by bm 69 is used solely for legitimate and necessary purposes, including the following:
Data Minimisation Principle: bm 69 only processes your data for the purposes stated above. Your data will not be used for any other purpose without prior notice and your consent.
bm 69 does not sell or rent your personal data. However, we may share data with a limited number of third parties in the following circumstances:
All third parties that receive your data are bound by strict confidentiality agreements and are permitted to use that data solely for the specified purposes.
No International Data Transfers Without Protection: Where data needs to be transferred outside Malaysia for operational purposes, bm 69 ensures that recipients adhere fully to data protection standards equivalent to Malaysia's PDPA.
bm 69 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
While we take all reasonable precautions, no security system is 100% foolproof. In the event of a security incident affecting your data, bm 69 is committed to notifying you within a reasonable timeframe and taking prompt remedial action.
bm 69 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law:
Upon expiry of the designated retention period, your data will be securely deleted or anonymised in accordance with bm 69's established data deletion procedures.
Platform bm 69 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some parts of the bm 69 platform.
Under Malaysia's PDPA and this privacy policy bm 69, you have the following rights regarding your personal data:
You may request a copy of the personal data held by bm 69 at any time.
You have the right to correct any inaccurate or incomplete data in bm 69's records.
You may request the deletion of your data, subject to any retention obligations that remain legally in force.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your personal data in a machine-readable format for transfer.
You may request that bm 69 restrict the processing of your data under certain circumstances provided for by law.
To exercise any of the rights above, please contact us at support@bm69.biz. We will process your request within 14 business days from the date of receipt of a complete request.
Platform bm 69 is strictly limited to users who are aged 18 years of age and above. We do not knowingly collect or process personal data of children under 18 years of age.
If we discover or are informed that a person under the age of 18 has registered on the bm 69 platform, we will:
Parents & guardians: If you suspect your child has registered on the bm 69 platform without your permission, please contact us immediately at support@bm69.biz for prompt action.
Platform bm 69 may contain links or references to third-party websites or services. bm 69's Privacy Policy does not apply to those third-party websites or services.
Bm 69 is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of each website you visit separately, particularly payment provider sites such as the FPX portal, Maybank2u, and CIMB Clicks, which maintain their own privacy policies independent of bm 69.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bm 69 handle your personal data, please contact us via:
We are committed to addressing every privacy concern seriously and responsibly. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
This Privacy Policy is updated from time to time. Members will be notified of significant changes via email or in-platform notifications. The latest update date is always displayed at the top of this page.
bm 69 Privacy Officer: For privacy matters requiring special attention, you may contact us directly at support@bm69.biz with the subject line "Privacy Inquiry" for faster and more dedicated handling.
We protect your privacy with SSL encryption, 24/7 monitoring, and full compliance with Malaysia's PDPA. Register today and enjoy 500+ casino games with complete peace of mind – slots, baccarat, blackjack & Virtual Sports await.